Privacy Policy

Last Updated: June 24, 2026

Information We Collect

When you enroll in training programs or contact us, we collect personal information including your name, email address, organization details, and any information you provide in forms or correspondence.

We automatically collect technical information when you visit our website, including IP address, browser type, operating system, pages visited, and time spent on pages. This information is collected through standard web server logs and cookies.

How We Use Your Information

Personal information is used to process program enrollments, communicate with you about training schedules and materials, respond to inquiries, and improve our services based on feedback.

We use technical information to analyze website usage patterns, improve site functionality, troubleshoot technical issues, and ensure security.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Information may be shared with service providers who assist with website hosting, email communications, or payment processing, under strict confidentiality agreements.

We may disclose information if required by law, legal process, or to protect our rights or the safety of others.

Data Retention

Enrollment information is retained for the duration of your training program and for seven years afterward for record-keeping purposes. Contact inquiries are retained for two years unless you request deletion.

Technical logs and analytics data are retained for one year.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your information subject to legal retention requirements, and object to certain types of processing.

To exercise these rights, contact us at [email protected] with details of your request.

Security Measures

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted data transmission, secure server infrastructure, and access controls limiting who can view personal information.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies to remember your preferences and analyze site usage. You can control cookie settings through your browser, though disabling cookies may limit site functionality.

For detailed information about our cookie practices, see our Cookies Policy.

Third-Party Links

Our website contains links to external sites, including scientific references. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our website is not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

Changes to This Policy

We may update this privacy policy periodically. The last updated date will be revised accordingly. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Information

For privacy-related questions or concerns, contact us at [email protected] or write to:

glade ocelot
427 Wellington Street West, Suite 302
Toronto, ON M5V 1E7
Canada

Jurisdiction

This privacy policy is governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).